Shipping
Last updated: 6 October 2026
Shipping cost
| Destination | Cost |
|---|---|
| Poland | Free |
| Europe (EU, United Kingdom, Switzerland, Norway and other European countries) | Free |
| United States, Canada | Free |
| Rest of the world (Asia, Australia and Oceania, South and Central America, Middle East, Africa) | 50 USD per order |
We ship worldwide from Poland with a tracked service, and each parcel is insured for the full value of the work. The shipping cost is shown at checkout before you pay.
When your order ships
| What | Ready to ship |
|---|---|
| Original works | within 2–3 business days |
| Photographic prints (made to order) | printed in 2–3 business days, then shipped |
You receive a tracking link by email as soon as the parcel leaves the studio.
Delivery times
These are estimates after dispatch, in business days. Customs can add time outside the EU.
| Destination | Estimate |
|---|---|
| Poland | 1–3 |
| European Union | 3–7 |
| United Kingdom, Switzerland, Norway | 5–10 |
| United States, Canada | 5–10 |
| Rest of the world | 7–14 |
Packing
Every work is packed by hand in the studio. Reliefs and objects travel in rigid boxes with corner protection and padding, so they do not move inside. Prints travel flat between rigid boards, or rolled in a tube for large sizes.
Customs, duties and taxes
- Within the EU: no customs and no extra charges.
- United States: we ship with duties and customs fees prepaid (DDP). You pay nothing on delivery.
- Other countries outside the EU (including the UK, Switzerland and Canada): the destination country may charge import duties, taxes and a handling fee. These are paid by the buyer on delivery and are not included in our prices. The rules and amounts depend on your country, so please check them before you order.
- We declare every parcel truthfully, with its real value and description. We cannot mark a sale as a gift or declare a lower value.
If a parcel arrives damaged
- Keep the box and all packing material.
- Take photos of the box and of the work.
- Write to info@olshbau.art within 48 hours of delivery if you can.
We will open the insurance claim with the carrier. Then, as you prefer, we will repair or replace the work, or give you a full refund.
Lost parcels
If tracking has not moved for 10 business days, write to us. We will open an investigation with the carrier. If the parcel is confirmed lost, we will replace the work where possible, or refund you in full.
Address changes
Write to us as soon as possible. We can change the address until the parcel leaves the studio.